1. Overview
Welcome to PopBox Studio. By accessing or using our website, you agree to be bound by these Terms of Service.
These Terms apply to all users of the site, including customers, browsers, and visitors.
If you do not agree to these Terms, you may not use our services.
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2. Use of Our Services
You agree to use this website only for lawful purposes.
You must not: - violate any applicable laws or regulations - attempt to interfere with the website’s functionality or security - use the website for fraudulent or abusive purposes
We may suspend or terminate access if these Terms are violated.
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3. Products and Services
We offer: - physical products (such as anime figures and merchandise) - Kuji (random draw) products
Product availability may change at any time without notice.
We reserve the right to: - limit quantities - discontinue products - update pricing or product descriptions
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4. Kuji (Random Draw) Products
Kuji products are random draw items. Each purchase grants one randomly assigned prize from the available prize pool at the time of purchase.
Prizes are allocated from the available pool at the time of purchase. Prize availability may change as prizes are claimed.
By purchasing a Kuji product, you acknowledge and agree that: - you are purchasing a random outcome, not a specific item - the prize you receive is determined at random - you cannot choose or influence the result - all results are final once assigned
We do not guarantee any specific prize, rarity, or outcome.
All Kuji purchases are final and non-refundable, except where required by law.
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5. Orders
When placing an order, you agree that: - all information provided is accurate and complete - you are authorized to use the selected payment method
We reserve the right to accept, refuse, or cancel any order at our discretion, including after an order has been placed, for reasons such as: - suspected fraud - pricing or listing errors - inventory availability issues
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6. Pricing and Payments
All prices are listed in CAD (Canadian Dollars) unless otherwise stated.
Payments are processed securely through third-party providers such as Stripe.
By completing a purchase, you authorize us to charge your payment method for the total order amount.
We are not responsible for: - bank fees - currency conversion fees - payment provider issues
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7. Order Processing and Expiration
Orders must be completed within a limited time window during checkout.
If payment is not completed in time: - the order may expire - reserved inventory may be released
We are not responsible for unavailable items due to expired orders.
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8. Shipping and Delivery
Shipping is currently available within Canada only.
Delivery times are estimates and may vary.
We are not responsible for delays caused by: - shipping carriers - weather conditions - incorrect shipping information provided by the customer
Risk of loss transfers to the customer once the order is handed to the carrier.
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9. Returns and Refunds
Unless otherwise stated, all sales are final.
Kuji purchases are final and non-refundable.
For standard products, refunds or replacements are only considered if we shipped the wrong item.
For more details, please refer to our Shipping & Returns Policy.
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10. Intellectual Property
All content on this website, including: - text - images - logos - product designs
is the property of PopBox Studio or its licensors.
You may not reproduce, distribute, or use any content without permission.
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11. Limitation of Liability
To the fullest extent permitted by law, PopBox Studio shall not be liable for any: - indirect or consequential damages - loss of profits or data - damages arising from the use or inability to use the website
Our total liability shall not exceed the amount paid for the relevant order.
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12. Disclaimer of Warranties
Our services and products are provided “as is” and “as available.”
We do not guarantee: - uninterrupted service - error-free operation - complete accuracy of all content
Your use of the website is at your own risk.
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13. Modifications to the Service
We may modify or discontinue any part of the website at any time without notice.
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14. Changes to These Terms
We may update these Terms of Service from time to time.
Changes will take effect when posted on this page.
Your continued use of the website means you accept the updated Terms.
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15. Governing Law
These Terms are governed by the laws of Canada and the applicable laws of the province in which you reside.
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16. Eligibility
By using this website, you confirm that you are at least the age of majority in your province or territory.
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17. Contact Information
If you have any questions about these Terms, please contact:
ca.support@popboxstudio.com
